YOUR DEALERSHIP ALTERNATIVE FOR AUTOMOTIVE CARE IN DALLAS, TX


The choice for European & Import automotive repair & service in Dallas since 1988. Over 740 Google Reviews and a 4.8-star rating tells the story of our dedication to excellence in automotive, diesel, and truck service.

 3333+ Reviews

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We are an AutoTechIQ certified business.

Customer Reviews


"I had an excellent experience at Southwest Auto. It’s been very hard to find a mechanic to work on my old Saab, so I found Jon. He did a thorough diagnostic, emailed me the results, and had me approve the work. It took some time to source parts, but Jon Came through. My car not only made the 200+ mile ride home, it’s running great. Very thankful his shop was recommended."

David Dalrymple

"I highly recommend Southwest auto for your vehicle repair. Recently, they handled my transmission leak on a 3500 Mercedes Diesel Sprinter Van/Camper. They were efficient, fairly priced, and Cory at the front desk was very communicative during the repair process. They handled the warrantee coverage for me and got me back on the road quickly. I cannot say enough how pleased I was with the service they provided."

Nancy Helfinstine

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Services


Award-Winning Service for Over 35 Years in Dallas, TX

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a/c service

Ensure a cool, comfortable ride with our expert A/C service. We inspect, repair, and recharge your air conditioning system for optimal performance.

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brake service

Keep your vehicle safe with our professional brake service. We inspect, repair, and replace brake components to ensure maximum stopping power.

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check engine light

Don’t ignore your check engine light. Our diagnostics pinpoint the issue quickly, ensuring your vehicle runs smoothly and efficiently.

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Welcome to Southwest Auto Service & Repair


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About Us


We know your car better than the dealer, and we know you by your first name.

Since 1988, Southwest Auto has been the premier choice for European and Import automotive repair and service in Dallas. Our dedication to excellence is reflected in over 740 Google reviews and a 4.8-star rating. We specialize in servicing a wide range of European and Asian vehicles, including Volvo, Saab, Volkswagen, Audi, Mini Cooper, Mercedes, BMW, and many more.


At Southwest Auto, we understand the importance of getting your vehicle back on the road quickly, especially for commercial vehicles. Our ASE-certified technicians use factory-level diagnostic software and tools to ensure your vehicle is serviced to the highest standards. We also offer convenient services such as after-hours pick-up and drop-off, free loaner vehicles by appointment, and free Uber shuttles within a 25-mile radius.


Our journey began with a love for the rugged, well-built Swedish cars from Volvo and Saab. Over the years, we have expanded our expertise to include other European, Asian, and Domestic vehicles that share that special something. As a family-owned business, we pride ourselves on knowing our customers by their first names and providing a personalized experience that keeps them coming back.


Southwest Auto is committed to the environment and has designed our facility to reduce our carbon footprint. Our 15,000+ square foot advanced automotive facility employs many highly-trained service and technical staff, ensuring your vehicle receives the best care possible. We look forward to serving the Dallas community for many more years to come.

ASE  | Southwest Auto
Technet  | Southwest Auto
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Our values


Our Guiding Principles

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passion

At Southwest Auto, our passion for cars and people drives us to deliver exceptional service. We take pride in our work and treat every vehicle with the utmost care.

expertise

Our expertise in European and Import vehicles ensures precise diagnostics and repairs. We leverage our deep knowledge and advanced tools to keep your car running smoothly.

community

We value our role in the community and strive to build lasting relationships with our customers. Our focus on personalized service fosters a sense of trust and reliability.

Vehicles We Service


We can handle all of your European, Asian and Domestic auto service needs.

At Southwest Auto, we specialize in servicing a diverse range of European and Import vehicles, ensuring each one receives the expert care it deserves. Our highly-trained technicians are proficient in working on prestigious brands such as Alfa Romeo, Audi, BMW, Fiat, Volvo, Saab, Subaru, Smart Car, Mercedes-Benz, and MINI. We also extend our services to include Sprinter and Metris Vans, Volkswagen, Transit Vans, full-size vans and trucks, as well as turbo diesel pickups. With our comprehensive knowledge and advanced diagnostic tools, we ensure that your vehicle, regardless of make or model, performs at its best.


In addition to our expertise with European and Import vehicles, we are well-equipped to handle most Asian and Domestic brands. Our facility is designed to provide dealership-level service and repair, maintaining the highest standards of quality and efficiency. Whether it's routine maintenance or complex repairs, you can trust Southwest Auto to deliver exceptional service for your vehicle, keeping you safe and satisfied on the road.

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Why Choose us


Why We're the Best Choice

At Southwest Auto, our team of highly-trained, ASE-certified technicians specializes in European and Import vehicles, ensuring precise diagnostics and expert repairs. With extensive experience and advanced tools, we deliver top-notch service that meets dealership standards. Additionally, we prioritize building lasting relationships with our customers through personalized service and transparent communication. Our goal is to make your experience as seamless and satisfying as possible, from the moment you walk in until your vehicle is back on the road.

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Expert Technicians

Expert ASE-certified technicians for precise diagnostics and repairs.

Customer-Centric Approach

Personalized service and transparent communication for customer satisfaction.

Frequently Asked Questions


  • Are you open on Saturdays?

    Southwest Auto operates Monday through Friday from 8:00 AM to 5:00 PM. We are closed on weekends.

  • What if I cannot make it during business hours?

    We have a convenient night drop box for our customers that cannot make it during business hours. On the front of the drop box is a QR code that can easily be scanned to submit your information. Then you lock your vehicle, drop the keys in the slot, and let us do the rest. We will collect your keys and information in the morning and get the ball rolling on diagnosis. If you are picking up a vehicle after hours, we have 3 lock boxes right next to the front door. You will be supplied a code that correlates to a particular box in which you will find your keys. Just enter the code, pull down on the middle latch, and the front will pop off. Our front lot is lit at night and always recorded via security cameras.

  • Where are you located?

    You can find us at 11353 Mathis Ave, Dallas, TX 75229. Click on the address for easy directions.

  • Do you accept walk-ins?

    Only if we have a free technician, which is not often. We do our best to keep our technicians busy and prefer to work by appointments as we have already made promise times to our customers currently in progress. To ensure you can be seen when you come in, we request you make an appointment.

  • How much is your diagnostic charge and when do you charge it?

    Our diagnostic charge for one hour of time is $148.87. The majority of vehicles needing diagnosis will be at this level. During this time, the technician uses factory scan tools to read any codes stored in the vehicle and performs a variety of tests to ensure the remedy is correct. Many places can “read codes” but fewer places have the expertise to correctly identify the cause of the code present. In many cases, the code is not the immediate answer. There are some instances in which additional time will be required, but we make sure you are aware of that prior to completion of diagnosis. Not every vehicle requires a diagnostic charge though. Please call us to describe symptoms present so we can better advise.

  • Does the diagnostic charge go towards repairs if I approve them?

    No. Our technicians’ time and knowledge are very valuable and that is an actual hour they spend with your vehicle. We have found that in many cases, when another shop claims the diagnostic goes “towards” the repair, they build that time into the job you are approving. Therefore, even with our diagnostic pricing structure set up this way, we remain very competitive.

  • How often should I change my oil?

    At Southwest Auto, we believe your cheapest insurance for maintaining engine longevity is the quality of oil and filter. For this reason, we recommend an oil service every 5,000 miles or 5 months – whichever comes first. For our customers that are doing less than 5,000 miles a year, call us to determine if your driving habits justify an oil change more than once a year. It is not only important to ensure the health of your engine, but also to verify there have not been any safety concerns developing.

  • Can I book an appointment online?

    Yes, booking an appointment online is simple! Click the button below, select your preferred date and time, and schedule your visit with ease.



  • My check engine light came on, what should I do?

    Call us so we can discuss what is happening. In most cases, if the engine is not running noticeably different and the check engine light is not flashing it may be OK to drive your vehicle in to diagnose the issue.

  • Are you cheaper than the dealer?

    We perform market price comparisons once a year to remain competitive in pricing. If there is ever an instance in which we are not cheaper than the dealer, we will do everything in our power to meet or beat their price.

  • Do you offer any discounts?

    Yes, we do! Visit our Coupons page to discover the latest deals and special offers available at Southwest Auto.

  • Can I check on the status of my car at the shop?

    Absolutely! Call us at (972) 797-9170 during business hours, and we’ll be happy to provide you with an update on your vehicle's status.

  • Do you offer loaners/Uber/Lyft?

    Yes! We have many options to accommodate your busy schedule. We do utilize Uber at no cost to our customers. Just ask for an Uber while scheduling your appointment and we will get it ordered once you arrive. Typically, we can have a vehicle here within 10 minutes. We also offer loaner vehicles that are free of charge. We just ask that you replace any gas you use. You must be 25 years of age or older and have a current driver’s license and insurance. These are a popular option and book out a couple days in advance. We also offer afterhours drop off for those of you that cannot get to us during business hours.

  • Can I wait with my vehicle?

    We do our best to accommodate our customer’s every need, however this is one we strongly discourage. We find that waiting with vehicles can cause a disruption in the flow of the shop. If there is simply no other option but to wait with your vehicle, our availability is limited and we request that you make an appointment and allow at least a 2-hour turnaround time.

  • How quickly can you look at my vehicle?

    We always aim to look at a vehicle within 24 hours of being dropped off. During our busy season, it can take closer to 48 hours – worst case is 72 hours. We can better advise you of wait time at the booking of your appointment.

  • What are your payment options and do you offer repair financing?

    We accept all major credit cards and cash. The only payment option we do not accept currently are personal checks. We do partner with Synchrony Bank to provide Car Care One, which is a 6-month no interest credit card aimed towards financing automotive repairs. Ask your service advisor for more information.

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Our Latest News


25 Jul, 2024
Discover why Southwest Muffler & Brake is the trusted choice for auto repairs in Stafford and Houston, TX. Call us today for expert service!
By Jon Howes 15 Apr, 2024
Car maintenance is one of the most crucial aspects of owning a car as it ensures the vehicle is in good condition. Maintenance of your Smart Car will help it to have better performance, durability, and safety on the road. Below is a definitive guide to Smart Car maintenance. Common Maintenance For Smart Cars Regular […] The post A Comprehensive Guide To Smart Car Maintenance appeared first on Southwest Auto.
25 Jul, 2024
Discover why Southwest Muffler & Brake is the trusted choice for auto repairs in Stafford and Houston, TX. Call us today for expert service!
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Auto Repair Mechanic Near Me


Providing Expert Car Repair and Maintenance in Dallas, TX and the Nearby Areas

Southwest Auto is conveniently located in the heart of Dallas, making it easy for residents and visitors alike to access our top-notch automotive repair and service. Our newly renovated, state-of-the-art facility is equipped with the latest technology and staffed by highly-trained technicians who are dedicated to providing exceptional service. Whether you're dropping off your vehicle for routine maintenance or major repairs, our central location ensures that you're never far from the best in European and Import car care.


We proudly serve a wide range of communities throughout the Dallas metropolitan area. Our commitment to quality and customer satisfaction extends beyond our immediate neighborhood, reaching into surrounding cities and towns. With our convenient location and comprehensive services, Southwest Auto is the preferred choice for drivers seeking reliable and professional automotive care in the greater Dallas area.

  • Dallas, TX
  • Plano, TX
  • Richardson, TX
  • Irving, TX

  • Garland, TX
  • Mesquite, TX
  • Carrollton, TX
  • Farmers Branch, TX
  • Addison, TX
  • University Park, TX
  • Highland Park, TX
  • Grand Prairie, TX

  • Arlington, TX
  • Frisco, TX
  • McKinney, TX
  • Lewisville, TX
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